Refund & Returns Policy

Here is a comprehensive Refunds & Returns Policy for your website, www.agelesspetitestyle.com:

Refunds & Returns Policy

Effective Date: August 11, 2024

At Ageless Petite Style, we want you to be fully satisfied with your purchase. If you are not entirely happy with your product, we’re here to help. Please read our comprehensive Refunds & Returns Policy to understand our procedures.

1. Physical Products Returns

Eligibility for Returns

  • Products must be unused, in the same condition that you received them, and in the original packaging.
  • Returns must be initiated within 30 days of the original purchase date.
  • Certain items, such as intimate apparel, swimwear, and sale items, are not eligible for returns. These items will be clearly marked as non-returnable on the product page.

Return Process

To initiate a return:

  1. Contact our Customer Support team at [email protected] with your order number, the item you wish to return, and the reason for the return.
  2. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send your item back to us.
  3. Ship the item back to us using a trackable shipping method. We are not responsible for items lost during return shipping.

Return Address:
Ageless Petite Style
1888 Villard St.,
Eugene, OR 97403

Return Shipping Costs

  • You will be responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., wrong item shipped, defective product).
  • Original shipping costs are non-refundable.

2. Digital Services Refunds

Eligibility for Refunds

  • Due to the nature of digital services, refunds will only be considered under specific circumstances, such as:
  • Non-delivery of the service.
  • Major defects that were not corrected within a reasonable period.
  • Misrepresentation of the service.

Refund Process

To request a refund for digital services:

  1. Contact our Customer Support team at [email protected] within 14 days of purchase.
  2. Provide your order number, details of the service, and the reason for your refund request.
  3. Our team will review your request and respond within 7 business days.

3. Refunds

Refund Approval and Processing

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • If you haven’t received a refund after this time, please check your bank account again and contact your credit card company, as it may take some time before your refund is officially posted.

Partial Refunds

Partial refunds may be granted for:

  • Items returned with obvious signs of use.
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Returns initiated after the 30-day period.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected] to arrange an exchange.

5. Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards.
  • Downloadable software or digital services after they have been accessed.
  • Intimate apparel and swimwear.

6. Contact Us

If you have any questions about our Refunds & Returns Policy, please contact us at:

Ageless Petite Style
Email: [email protected]
Address: 1888 Villard St., Eugene, OR 97403

This Refunds & Returns Policy is designed to be clear and fair for both your customers and your business. Make sure to keep it updated and tailored to your specific business needs.